Cancellation Policy

We understand that unexpected situations may arise that require you to cancel a course enrollment. We strive to be flexible while ensuring responsible use of our resources. This cancellation policy outlines the terms and conditions for canceling your enrollment in a BIM Cafe Learning Hub course.

1. Before Course Starts:

• Full Refund: You may receive a full refund for any course up to 7 days before the scheduled start date.
• Partial Refund: Between 7 and 3 days before the course start date, you will receive a 50% refund.
• No Refund: Within 3 days of the course start date or after the course has begun, no refunds will be issued.

2. Cancellation In-Between Courses:

If you have enrolled in a multi-course program and wish to cancel between courses, the following policy applies:

• Full Refund: You may receive a full refund for any upcoming courses in the program up to 7 days before their scheduled start date.
• No Refund: For any courses that have already begun within the program, no refunds will be issued.

Transfer Option:

You may transfer your enrollment to a future session of the same course or a different course offered by BIM Cafe Learning Hub, subject to availability.

3. Reasons for Cancellation:

We understand that unforeseen circumstances may require cancellation. While we cannot guarantee exceptions, we will consider requests for full or partial refunds on a case-by-case basis for documented medical emergencies or other extenuating circumstances. Please be prepared to provide supporting documentation.

4. Refund Process:

To initiate a cancellation, please contact BIM Cafe Learning Hub at:

• Email: [email protected]
• Phone: +91 9778 135 014
• Address: 3rd Floor, Esperanza, Seaport - Airport Rd, Thuthiyoor, Chittethukara, Kakkanad, Kochi Kerala 682021